Section 1. Our Commitment
Section 2. Policy Coverage
This policy covers how AdvanceOnline treats Personal Information we collect and receive about our clients' use of our products and services. It also covers how Personal Information is used, shared, and how to request changes to the way the information is shared.
Personal Information is data that is not otherwise publicly available such as, but not limited to, your name, address, email address, or phone number and training data such as test scores, time spent in courses, and courses taken. In general, you can visit AdvanceOnline's commercial website without telling us who you are or revealing any Personal Information about yourself. This policy does not apply to companies that AdvanceOnline does not own or control, or to people that AdvanceOnline does not employ or manage.
Section 3. Information Collection
Information Provided By You
Information will be collected when you provide it to AdvanceOnline, such as when you request a demo, sign up for email newsletters, register for site membership, participate in questionnaires, surveys and profile data, use or interact with our Services on social media and networking pages and applications, such as Facebook, Instagram, LinkedIn and others or to otherwise communicate with us. Several of our services, such as taking safety training or running reports, require registration as a condition of use; when you register with one of our sites you are no longer anonymous. AdvanceOnline is not responsible for the information you volunteer about yourself or information you choose to make public.
Information About You From Your Employer
Some of our services to employers require employee demographics. This information is provided by the employer and then stored on our servers at the request of the employer.
Information About You From Third Parties
We may also receive information about you from other sources and add it to the information you have provided to us.
Cookies and Other Tracking Technologies
Website Traffic Information
Our website captures pertinent statistics, such as Internet Protocol (IP) addresses, browser software and operating system types and versions, click-stream patterns, and pages accessed, and the dates and times of access. This information is recorded in log files and is not accessible to third-parties.
Co-Branded Sites and Services
When you use a co-branded service within our network of sites, register, or otherwise provide information on a co-branded site, you will be granting us permission to pass the information collected back to that service or site partner. Their use of your information is subject to their applicable privacy policies, and we are not responsible for the handling of your Personal Information at their website.
Customer Service Correspondence
In order to provide solutions to our customers, we will often request Personal Information in order to protect the privacy of the customer. This approach allows us to maintain a high-level of customer care and meets the needs of our customers quickly.
We use reasonable precautions to keep the personal information you disclose to our websites secure, and to only release this information to third parties we believe share our commitment to privacy. However, we are not responsible for any breach of security or for the actions of these parties.
Section 4. Information Use and Disclosure
We collect data that describe our online audience, which is often based on the information you provide when you subscribe, register, or browse our sites, and this information helps us sell our products and publicize AdvanceOnline and its brands. The information we share under these circumstances does not contain behavioral or identifying information about any individual or user, unless the individual has given us permission to share that information.
Email Mailing Lists
As a AdvanceOnline customer, you can expect to receive relevant email offers for AdvanceOnline publications, seminars, events, websites, and other services. Certain mailings are requested by your employer and are not subject to unsubscriptions through AdvanceOnline. These email messages must be addressed with your employer directly. If you receive an email from us, that is not requested by your employer, and do not wish to receive other similar emails, simply click on the link bottom of the email. All of our contact information can be found at the end of this policy.
Change of Ownership of AdvanceOnline, Inc.
The mailing list(s) associated with AdvanceOnline may also be subject to transfer to another company in the event of a change of ownership or DBA ("Doing Business As'"). In this event, AdvanceOnline or the new owner of the affected properties will use commercially reasonable efforts to notify you and provide the opportunity to remove your name from the associated mailing list(s).
Updating and Accessing Your Information
You can correct or change the information collected during site registration at any time at the profile page after logging in.
Disclosure to Third Parties Including Your Employer
AdvanceOnline does not rent, sell, or share Personal Information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
- We provide the information to your employer (including test scores) at their request unless the information is marked as an anonymous submission. Your employer is considered as a trusted recipient of Personal Information. AdvanceOnline cannot guarantee the security of your Personal Information once it is delivered to your employer as it is the responsibility of your employer to maintain this security. Please contact your employer for more details on how they use your Personal Information;
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
- We transfer information about you if AdvanceOnline is acquired by or merged with another company. In this event, AdvanceOnline will notify you.
Section 5. Your Consent
Consent by Use
AdvanceOnline websites are not intended for use by children, especially those under 13. No one under age 13 is allowed to provide any Personal Information or use our public discussion areas, forums, and chats. Minors under the age of 18 are prohibited from making purchases on our sites. If your children disclose information about themselves in our public discussion areas, they may get unsolicited messages from other parties. Accordingly, you should tell them not to do so.
Section 6. Questions and Suggestions
1811 Bering Drive, Suite 430
Houston, TX 77057
AdvanceOnline Customer Service
Phone: (713) 952-1100
Toll-free: (866) 427-2467